Source where generators sell.
- Bilateral generator contracts and structured products
- ISO-RTO settlement and scheduling coordination
- Capacity market participation and procurement
- Congestion and basis risk management
Home / Solutions / Direct Access
Direct Access is how Pilot started in CAISO 25 years ago - now one of the longest-running independent wholesale-access operations in the U.S. We source wholesale, execute directly with generators and ISOs, and pass every component through at cost. The retail markup goes away. The hedge strategy stays yours.
Why it matters
Retail supply can be the right fit, but it comes with embedded margin - folded into the rate, blended with capacity and ancillary costs, and driven more by the supplier's portfolio-centric assumptions than by your specific load. For energy-intensive businesses, that markup adds up over time. That is why energy procurement is best understood as a spectrum: for many companies, a well-structured retail contract is the right answer, while for larger or more sophisticated loads, structured strategies can create more value. At the far end of that spectrum is Direct Access, which offers the greatest control and, when the load justifies it, the lowest real cost.
Retail providers quote a single blended rate - supply, capacity, ancillaries, congestion, RPS, and margin all rolled in. You can't see each component, so you can't negotiate any of them.
Retail pricing is built across a supplier's entire customer book. Some loads subsidize others. If your profile is favorable, you're paying for someone else's. The accounting is invisible.
Retail contracts are written around standard load profiles. Flat 24/7, seasonal, or growing operations get penalized for the deviation rather than rewarded for it.
A 10-25% markup on a $25M+ bill is real capital. Year after year, it's the largest controllable cost no one has control over - because the structure is designed to hide it.
What we do
Pilot designs the strategy, owns the orchestration, and stays accountable for outcomes; where market structure requires it, vetted partners execute specific functions. The mechanism varies; the accountability doesn't.
The receipt
A 10-site aerospace & defense portfolio, moved from a retail contract to Direct Access - built and run by Pilot.
Read the case study →Right for
Wholesale access pays back across a specific profile. Below the threshold, the complexity outweighs the savings; above it, the math compounds quickly. Pilot will tell you honestly whether you're a fit.
The threshold where markup elimination produces meaningful absolute dollars. Lower spend can still benefit, but the operational lift usually isn't justified.
Flat, continuous load profiles capture the most wholesale arbitrage - data centers, manufacturers, food processing, grocery, logistics.
When energy is a top-3 controllable cost, the retail markup is a direct hit to margin. Direct Access turns it into a controllable variable.
Cost reduction without new assets, infrastructure, or balance-sheet impact. The savings come from contract structure, not investment.
The most sophisticated solution Pilot runs. Pilot operates the desk; the buyer stays informed. Clients who get the most out of it understand wholesale concepts, or are open to learning them.
Procurement & Risk covers retail-supply optimization across the same markets - without the Direct Access threshold.
What lands in your inbox
Every engagement produces the same structural artifacts. Specifics depend on the markets, the load profile, and the chosen contract structures.
Assessment of load profile, market structure, and recommended counterparty architecture. The blueprint Pilot executes against.
Direct agreements with generators, ISOs, and service providers - negotiated, executed, and managed by Pilot, each structured to your load.
Every charge from every counterparty reconciled against contract terms and ISO settlements, with a component-level cost build.
Component-level allocation per site and business unit - for P&L attribution, tenant chargebacks, and operational decisions.
Quarterly review of market structure, regulatory change, and forward-curve positioning. Strategic posture adjusted as conditions evolve.
Real-time visibility into every settlement, counterparty position, and component charge - the same dashboard Pilot's desk operates from.
ISO docket changes, capacity market shifts, RPS evolution, FERC orders. Wholesale markets move constantly; the briefings keep your team current.
Pilot operates the full wholesale desk, or supports your internal team's strategy with execution and settlement. One point of accountability, every market. Solutions →
What goes with this
Direct Access is the most integrated solution Pilot runs. With the wholesale desk in place, the others plug straight in.
Even with Direct Access, delivery and ancillary charges still pass through utility billing. Verification ensures every pass-through is at the documented cost.
Invoice verification →Capacity tags, DR, and BTM strategy all execute against wholesale market signals. Direct Access makes the demand-side strategy more powerful.
Load management →Corporate PPAs settle wholesale. When the wholesale architecture exists, PPA structuring becomes a natural extension of procurement.
Decarbonization →30 minutes. Tell us your markets, your annual spend, and your load profile - we'll tell you honestly whether Direct Access would deliver meaningful savings, and if not, what would.