Bill Errors
Audit against the contract.
- Monthly invoice reconciliation against contracted terms
- Demand and consumption charge verification
- Capacity, ancillary, and pass-through line audit
- Refund claim preparation and submission
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Utility Invoice & Tariff Analysis
The bill is not
the truth.
The invoice tells a different story than the contract you signed and the tariff that governs it. Errors and misclassifications accumulate quietly at scale. Pilot audits every line against both - recovering what's been missed and preventing the drift from starting again.
What the bill hides
Four ways the invoice
quietly overcharges you.
None of these are dramatic. They're small, structural, and they compound across every site, every month, until someone reconciles the bill against what was actually agreed.
Failure mode 01
Contract terms not honored on the bill
The rate, adders, and terms you negotiated don't always make it onto the invoice. Without monthly reconciliation, the gap between signed and billed goes unnoticed.
Failure mode 02
Wrong rate schedule
Utilities assign a default tariff that rarely fits your usage pattern. The right schedule can be materially cheaper - but the switch only happens if someone files for it.
Failure mode 03
Capacity & ancillary line items unchecked
The fastest-growing, least-scrutinized charges on the bill. Passthroughs and demand components go unaudited because no one reads past the total.
Failure mode 04
Refund-eligible errors that age out
Most billing errors are recoverable - but only within a window. Catch them late and the refund is gone. Aged-out errors are pure, permanent overpayment.
What we do
Three pillars.
Find the errors, fix the rate, recover the money - run as a continuous loop, not a one-time scrub.
Rate Switches
Get on the right tariff.
- Eligibility analysis across all applicable tariffs
- Usage-pattern modeling against each schedule
- Rate optimization recommendation with documented savings projection
- Utility tariff switch filing and confirmation
Refunds
Recover what's owed.
- Refund claim filing with utilities and suppliers
- Documentation packages for dispute resolution
- Escalation through utility and regulatory channels
- Recovery confirmation and reconciliation
Track record
Across the audits we've run, the recurring finding is the same: errors and tariff misclassifications that had been compounding quietly for years - recovered, and stopped from repeating.
What lands in your inbox
What you get.
Initial audit summary
A first-pass reconciliation across your accounts - what's wrong, what's recoverable, and where the rate is misfit.
Monthly invoice reconciliation
Every invoice checked against contracted terms and the governing tariff, every cycle. The drift never gets a chance to accumulate.
Tariff analysis report
Usage modeled against every eligible schedule, with the optimal rate and a documented savings projection.
Refund recovery tracking
Every claim filed, escalated, and reconciled - with status visible end to end until the money is back.
Savings report
Recoveries and rate savings quantified and attributed, ready for finance.
PowerUp access for your full team
The same dashboard Pilot works from - invoice status, recovery tracking, and account-level detail.
Run turnkey (we operate the audit loop) or co-managed alongside your team. Solutions →
What goes with this
Related solutions.
Solution 01
Procurement & Risk
Verification confirms the contract is honored; procurement is where the contract gets written right in the first place.
Procurement & Risk →Extension
Utility Bill Pay
Once invoices are audited at receipt, consolidating payment is the natural next step - one statement instead of two hundred.
See extensions →Solution 04
Load Management
Capacity and demand charges flagged in the audit are exactly what load management goes after at the source.
Load management →Extension
ASHRAE Audits
Standards-grade energy audits that pair with invoice findings for capital-justification and compliance work.
See extensions →Want a sample audit?
Send us a few recent invoices and the contract that governs them. We'll show you what a full reconciliation would surface - before you commit to anything.